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ABOUT US

"We want to make you smile" That is our business goal every time we set foot into the workshop....okay, if I'm honest, "let me make it through the day with no accidental bloodshed or tears" would be goals one and two, but THAT is the...
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Privacy Policy

Who we are

Cosmic Workshop hand crafts leather armour and accessories for the cosplay community and entertainment industry.

We are family run business, currently based in Cheshire, UK but ship internationally.

What personal data we collect and why we collect it

Comments

In a nutshell, the data we collect is ours, we do not sell it on or share it for any reason. Contact details are for the purpose of dealing with your order only, unless you signed up for our erratic newsletter, we have no urgent need to contact you for any other reason.

Comments made may be shared as part of our personal marketing or advertising.

(this next bit was already in the website template so we left it in… basically if any part of this page reads like a solicitor is in the room, it sounded sensible so we left it in)

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

We always welcome customers to send in images of themselves wearing items of ours because it both makes us smile and helps encourage more customers to trust us with their money, which as a small business is vital!

Please include your cosplay handle and photographer credit so that we can give both of you the shout out you deserve!

If you would rather us not use your image publicly, please let us know immediately.

Contact forms

This is used for you asking anything not found on the FAQ page, as far as we are aware the website does not do anything suspicious with the information within in.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Who we share your data with

No one

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. but we certainly do not send it anywhere it shouldn’t be!

Your contact information

Now, this is important!

PLEASE use an email address that you check regularly if you order from us. We may need to check details of your order, inform you of any issues that may arise etc..this is frustrating as hell if you only check your email address once a month and can hold up the creation of your items.

None of your personal contact details are for anything other than making and shipping your order to you.

We need a valid phone number as most couriers require it upon booking so that if they have problems delivering, they can contact you. This is especially vital if you are ordering from outside the UK.